YourLawStore.co.uk Terms and Conditions
(Note that these terms and conditions do not affect your statutory rights)
We are Zollch Ltd, a company registered in England and Wales, trading as Your Law Store. You are a customer or a potential customer for our products or services.
Please read this page carefully. It affects your rights and liabilities under the law and you the terms under which we will provide any products or services via our website.
1. Use of the Your Law Store website
The website www.yourlawstore.co.uk is operated and maintained by Zollch Ltd. All products and services made available through the yourlawstore.co.uk website are provided by us. Registration is not required, but by placing an order you agree to be bound by these Terms and Conditions.
Specific services which may be made available through the yourlawstore.co.uk website may be subject to additional terms and conditions, which will apply concurrently to these Terms and Conditions. You will be informed of this if so.
We may update these Terms and Conditions from time to time and any changes will be notified to you via the e-mail address provided by you when you placed your order or via a suitable announcement on the Your Law Store blog. The changes will apply to the use of the yourlawstore.co.uk website after we have given notice.
If you do not wish to accept these new Terms and Conditions you should not continue to use the yourlawstore.co.uk website. If you continue to use the yourlawstore.co.uk website after the date on which the change comes into effect, this will incidate your agreement to be bound by the new Terms and Conditions.
The prices and delivery charges payable for the products or services that you order are clearly set out on the yourlawstore.co.uk website. If, by mistake, an item is under-priced which is a physical product, we will not be liable to supply that item to you at the stated price, provided that we tell you about this before the item is dispatched. All prices are expressed inclusive of any VAT payable unless otherwise stated.
There will be no contract of any kind between us unless and until we actually dispatches the goods to you (which includes providing you with the download link for digital products). Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched (and not before), a contract will be made between us, and you will be charged for the goods.
Delivery of physical goods will be made to the address specified by you on the completed order form. Please note that we can only deliver products within the UK. We will aim to deliver goods as stated but cannot guarantee delivery by such a date.
Electronic / digital products will be delivered by providing you with a link where you can download the product to your computer. The download link will only be available for a limited period of time so you should ensure that the product is downloaded to your computer promptly.
If for any reason you have a problem downloading any of our electronic products please contact our customer support for advice.
If you order physical goods, you have the right to cancel your order up to 7 working days after the day following the delivery of the goods. If the goods have already been dispatched at the date of receipt of your cancellation of the order, you must return the goods and we will credit your credit or debit card with the price of the goods within 30 days beginning with the day on which notice of cancellation was given.
If you do not return the goods within 21 days of your cancellation, we will make a charge in respect of the cost of recovering the goods. If you do not return the goods or fail to make them available for collection within 30 days of your notice of cancellation, you will be deemed to have accepted the goods, at which point a new purchase contract will be made and you will be charged for your order at the price set out on the yourlawstore.co.uk website.
If your order is for electronic goods, such as ebooks or forms, you will not be able to cancel your order after the goods have been downloaded, save at our discretion.
Some ebooks and forms will carry a guarantee. If so the guarantee will apply as set out on the information page for that product. It will only apply to the specific product concerned and will not apply to other Your Law Products.
If your order is for the provision of services, please note that you will be unable to cancel the contract once performance of the services has begun.
This does not affect your statutory rights.
You can return any purchase for physical goods within 30 days of the date the goods are received for any reason, on the sole condition that any item is returned to us in its original condition. We will issue a full refund for the price that was paid for the item.
You have the right to return a faulty item within a reasonable period of time, but please keep any warranty information that accompanies the item as this will be needed should there be a fault.
If you take delivery of a purchase from us and the contents have been damaged in transit, you may return the item(s) to us within 30 days of receipt for an exchange.
If you return an item because of an error on our part or because it is defective, we will be happy to refund the delivery charges incurred in sending the item to you and the costs of returning it to us. If cancelling the purchase under the statutory 7 working days cooling-off period, we will refund the normal postage charge for the delivery of that item but cannot refund any express or courier postage charge. You will be responsible for those charges and the costs of any other services provided in connection with your purchase.
9. Intellectual property
The content of the yourlawstore.co.uk website is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the Lawpack.co.uk website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the yourlawstore.co.uk website.
10. Availability of the yourlawstore.co.uk website
Although we aim to offer you the best service possible, we make no promise that the yourlawsstore.co.uk website will be fault free and available at all times. If a fault occurs in the service you should report it to customer support (see below for contact details) and we will attempt to correct the fault as soon as reasonably possible.
Your access to the yourlawstore.co.uk website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as it reasonably can.
Due to the standardised nature of the products and services made available through the yourlawstore.co.uk website, we cannot guarantee that such products and services will meet your precise needs or circumstances. You must also bear the risks associated with the use of the Internet.
If you are in doubt as to the suitability of the products or services made available through the yourlawstore.co.uk website to your circumstances, we strongly recommend that you seek advice from a qualified solicitor before using such products or services. Please note that any standard products and services made available through the yourlawstore.co.uk website are not intended to be a substitute for tailored legal advice and that there may be special factors that should be taken into account in particular cases.
We disclaim all liabilities in connection with the following:
- incompatibility of the yourlawstore.co.uk website with any of your equipment, software or telecommunications links
- advice and materials provided by third parties (including solicitors referred to via the yourlawstore.co.uk website) or through external websites
- advice and opinions expressed in the FAQ of the yourlawstore.co.uk website
- the suitability of the content, usability and impact on your systems of any product downloaded from the yourlawstpre.co.uk website
You agree that we will not be liable to you or any third party for any consequential or incidental loss or damage (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other direct, indirect, special or punitive damages whatsoever that arise out of or are related to the use of the yourlawsstore.co.uk website.
Nothing in these Terms and Conditions shall exclude our liability for personal injury or death caused by its negligent act or omission or wilful misconduct or any other liability which cannot by law be excluded or restricted.
12. Data protection
13. Law and jurisdiction
These Terms and Conditions will be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.
You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.
If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.
If you breach these Terms and Conditions and we ignore this, wek will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the Terms and Conditions
We shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond our control.
A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this will not affect any right or remedy of a third party which exists or is available apart from that Act.
15. Customer care
If you have any queries relating to the yourlawstore.co.uk website or service, please contact us by email at firstname.lastname@example.org.
Registered office: 148 Unthank Road, Norwich, Norfolk NR2 2RS
Company Registration No. 7604184